Stechcol Gracie Coastline 3.1/2 inch Mug – Bird (Common Redstart) & Flowers 3.1/2 inches diameter x 3.1/2 inches tall ——————————————————————– We try to declare all issues. Any white spots in the pictures that have not been mentioned are more than likely glare from the camera flash, but if you have any doubts, please don’t hesitate to ask. Please look at our other auctions, and especially our ebay store items, and save on shipping with multiple wins Please email us with any questions. Honest Shipping: We do not insult your intelligence by hiding the shipping costs in the price of our items, and then offering “free” shipping – trying to fool you into thinking that we are absorbing the shipping costs. What nonsense! Our shipping costs are based on an estimate of the shipper’s rates, ebay shipping fees, plus a small handling charge. If you can find the same item with a cheaper total cost – purchase price plus shipping – anywhere on the web – please contact us. We cannot guarantee to beat it (because of distance-based shipping), but will give it our best shot. Please be sure that you understand, and are comfortable with, the total costs before making your purchase. If you have any questions – please ask first. Combined Shipping: We always offer combined shipping for multiple purchases. Please add your purchases to your ebay “cart”. When you have completed your purchases, (either multiple items from a single listing, or items from two or more listings), please contact us, using the “Requests total from seller” button, and we will generate a final combined-shipping invoice.. Note: You will possibly receive an earlier invoice (or invoices) generated automatically by ebay. These are accurate for single item purchases, but often inaccurate for multiple items, due to limitations with ebay’s shipping calculator. Our combined shipping invoice will include a note stating that it reflects combined shipping. If you have any doubts – just ask. Shipping Methods: Unless otherwise noted, for each item we offer three forms of shipping: 1. Free: Personal pick-up: You can collect your purchase in San Jose, CA – with zero shipping charges.2. Economy: One of: USPS Ground Advantage if the package qualifies, or USPS Media Mail if the package qualifies.3. Expedited: for example, USPS Priority Express Mail We are always willing to at least consider any other valid shipping method – just ask. If the costs allow it, we will promote your package to a faster service where we can, at no additional charge to you. If shipping is not to a USA contiguous 48 state street address, or you request a faster or other shipping method, such as UPS Air, or Express Mail, then shipping costs may vary. Please allow at least 14 business days for delivery to the contiguous 48 USA states. Media Mail typically takes longer. More specific estimates are available on the USPS web site. For AK and HI, USPS Priority Mail should take 4 days or fewer, but USPS offers no time estimates for Parcel Post. Books, other printed matter, and media: We typically ship books, CDs, videos, and the like by Media Mail. This can be considerably slower than other services. If you need your book quickly, please let us know, and we will re-quote the shipping, typically at a higher cost. International Buyers – Please note: International mail is often slower than the estimates available on the USPS web site, so customers should allow a minimum of 14 days for airmail delivery – longer if your parcel is held in incoming customs. USPS no longer offers any international surface mail, or M-bag service. Air Mail is the only remaining option for international shipments. International buyers should double-check for mailing costs before bidding. Also: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility, so please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. Additional charges are sometimes collected by the delivering freight (shipping) company on delivery or pick-up – do not confuse them with additional shipping charges. We do not mark merchandise with lower values, or mark items as “gifts” – US and International government regulations prohibit such behaviour. Questions. Please email us with any questions: If you have any questions, please ask at least 24 hours before end of auction as we have other commitments that require our attention, and are not always at the computer. We pack with care but after your parcel is delivered to the carrier we have no control over delivery times. Please ask all questions before bidding. Returns. Unless otherwise noted, we always accept returns – for any reason. The item must be returned within 30 days with all original packaging. The purchase price will be refunded when the item is returned in the same condition as it was shipped. If there is a relevant error in the listing description, we will also refund shipping in both directions. Problems & Issues. Please always contact us with any problems before leaving any feedback or DSRs. We will always do everything we can to resolve any issue. Once feedback has been left it cannot be changed, and we cannot guarantee to resolve your problems. Feedback: **We always work to earn 5-star feedback from you. If you have any concerns about this transaction, please contact us, preferably before bidding, but definitely before leaving feedback, so that we can do everything possible to resolve the issue.** If the transaction has gone well Positive feedback and 5-star DSRs – for each item, if you have bought more than one – is appreciated. Payment Method: For shipped purchases, all major credit card payments through Paypal. We cannot accept credit card payments directly. Payment Timing: Unless negotiated before the purchase is made, payment must be received within seven days of the listing’s close. All non-paying bidders will be reported to Ebay. Wherever possible, orders are shipped within three business days after receiving your payment (or, in the case of e-cheques, after the payment clears). This does not include Saturdays, Sundays, or holidays.
