Disclaimer Policy

GENERAL
Katraj Dairy (Pune Zillha Sahakari Dudh Utpadak Sangh Limited.), having its registered office at Katraj Dairy, Pune–Satara Road, Opp. Rajiv Gandhi Udyan, Katraj, Pune – 411046, Maharashtra, India (“Katraj Dairy”, “we”, “us”, or “our”) manages and operates www.katrajdairy.com. The Website provides online access for consumers to purchase our dairy products (“Products”). Your use of the Website constitutes acceptance of this Disclaimer Policy (“Policy”), which should be read in conjunction with our [Terms of Use](https://www.katrajdairy.com/terms-of-use) and [Privacy Policy](https://www.katrajdairy.com/privacy-policy).
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1. ACCURACY OF INFORMATION

We make every reasonable effort to ensure that the information on our Website—including product descriptions, pricing, and imagery—is accurate and current. However, inadvertent errors may occur. Katraj Dairy does not warrant that the information will be error-free or complete and reserves the right to correct inaccuracies at any time without prior notice.
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2. REPRESENTATION OF PRODUCTS

Product visuals, packaging, and details on the Website are for illustrative purposes only. Variations may occur due to changes in packaging or product formulation. Users are advised to check product labels before consumption.
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3. THIRD-PARTY LINKS

Our Website may contain links to external or third-party websites for convenience. Katraj Dairy does not control or endorse the content, privacy practices, or availability of these third-party resources and disclaims responsibility for any damages or losses incurred through them.
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4. NO WARRANTY

All content, material, and services on this Website are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that access to the Website will be uninterrupted, secure, or free of viruses or technical errors.
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5. LIMITATION OF LIABILITY

Under no circumstances shall Katraj Dairy (Pune Zillha Sahakari Dudh Utpadak Sangh Limited.), its directors, officers, employees, or agents be liable for any direct, incidental, consequential, or punitive damages resulting from your use or inability to use the Website or reliance on its content. Users assume full responsibility for using the information provided.
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6. FORCE MAJEURE

We shall not be held responsible for failure to perform obligations under this Policy due to circumstances beyond our reasonable control, including natural disasters, strikes, or system failures.
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7. CHANGES TO THIS POLICY

Katraj Dairy reserves the right to modify, amend, or update this Disclaimer Policy at its discretion. Users are encouraged to review this page periodically for any updates.
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8. DATA PROTECTION AND PERSONAL DATA DISCLAIMER
Katraj Dairy is committed to protecting the personal data of users in accordance with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (“DPDP Laws”). Any personal data collected through the Website, including but not limited to name, contact details, delivery address, and payment-related information, is processed lawfully, fairly, and only for legitimate purposes such as order fulfillment, customer support, regulatory compliance, and service improvement.
While we implement reasonable security safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction, users acknowledge that no method of transmission over the internet or electronic storage is completely secure. Accordingly, Katraj Dairy disclaims liability for any loss, misuse, or unauthorized access to personal data arising from factors beyond our reasonable control, including cyber-attacks or technical failures.
Users are advised to review our Privacy Policy for detailed information regarding data collection, processing practices, user rights, consent withdrawal, grievance redressal mechanisms, and data retention in compliance with DPDP Laws.

CUSTOMER SUPPORT
For any concerns or clarifications regarding this Disclaimer Policy, please contact:
Email: katrajmilk@gmail.com

Contact No: +91-70309 07819

Registered Office: Katraj Dairy, Pune–Satara Road, Opp. Rajiv Gandhi Udyan, Katraj, Pune – 411046, Maharashtra, India

Jurisdiction: Pune, Maharashtra